What are the framework contract and the order annex?
You sign the framework contract once and it covers all your sites; each site has its own order annex that sets out the terms for that site.
One framework, one annex per site
- Framework contract: once, for all your sites. If you have already signed it, a new site does not need it again.
- Order annex: one per site. It holds that site's choices and fees.
Why it works this way
One customer can run several sites, each with its own subscription. Termination and suspension also work per site: if one site stops, the others keep running.
Where you see them
The portal's Documents section shows the framework contract and the annexes, with versions, ready to download. If a site's terms change (for example you choose another card payment option), a new version of the annex is sent to you for signing.
Let us look at your site.
The quote form takes two minutes: package, add-ons, your company details. You see the price at once, and it commits you to nothing.