What are the Messages in the portal menu for?
Messages is where your conversations with us live, by topic: in the General topic you can write about anything, and the request threads are also next to each request.
Topics
On the left is the Topics list: the General topic and the threads of your requests. Write about a request in its own thread, so everything stays in one place.
Writing and attaching
A message can be up to 20,000 characters, with up to 10 files attached. For large or many files use the Raw material page.
From e-mail
You can reply to the e-mails about your requests: the reply lands in the same conversation. Write your reply above the marker at the top of the e-mail.
Let us look at your site.
The quote form takes two minutes: package, add-ons, your company details. You see the price at once, and it commits you to nothing.