How does the I have a question help panel work?
In the portal header, the I have a question button opens the help panel, where you can search or see the questions suggested for that page; if you do not find an answer, you can write to us from there.
Opening it
From the portal header, with the I have a question button (an icon on a phone). On a computer the panel opens on the right and the page narrows beside it instead of being covered; on a phone it is full screen. The Esc key closes it.
What you find
- On this page: questions suggested for the page, without searching.
- Search: type what you need help with (for example logo, invoice, pictures). It also finds words typed without accents.
- Clicking a question opens the answer in the panel, with related questions below. If the answer belongs to a step, you can open the step from there.
If you do not find an answer
The Not finding it? Write to us link opens an e-mail to us; the subject carries your site's name, so we know which one it is about.
Let us look at your site.
The quote form takes two minutes: package, add-ons, your company details. You see the price at once, and it commits you to nothing.