How do I ask for a change after the site has launched?
In the portal, with the New request button, where you choose whether you want a change or a new feature and describe what you want; you can also write by e-mail, and the message becomes a request just the same.
Where to ask
On the My requests page, or at the bottom of the request list in the top left, with the New request button. Under What do you need? choose:
- Change: text, image, a small fix.
- New feature: from the catalogue or custom.
What to write
Describe in your own words what you want and where. You can attach pictures or documents.
After sending
The new request is selected by itself and gets its own code (for example K-12). The code is also in the subject of our e-mails, so your e-mail reply lands in the same thread.
E-mail works too
You can simply write to us by e-mail: the request gets its own thread just the same and shows in the portal too.
Let us look at your site.
The quote form takes two minutes: package, add-ons, your company details. You see the price at once, and it commits you to nothing.