What happens to the yearly discount if I cancel during the year?
If you terminate a yearly subscription, the fee for the remaining full months is refunded, but we then settle at the monthly price instead of the discounted annual price.
How to terminate
Either party can terminate with 30 days' notice in writing (email counts), for one site or for all. A yearly plan ends after day 30; in the portal, the Cancel subscription button on the Payments and invoices page is a termination too.
Settling the yearly fee
On a yearly subscription, if you terminate, the fee for the remaining full months is refunded. The time already used is then settled at the monthly price, not at the discounted annual price. The cancellation email states the expected amount, and you get a separate email about the refund.
Your data
When the contract ends, on request we hand over the exit package within 15 working days: the database, the uploaded files, the invoices as PDF, the content as text and a static HTML version of the site.
Let us look at your site.
The quote form takes two minutes: package, add-ons, your company details. You see the price at once, and it commits you to nothing.